Research

Published Papers

Lee, W.K. and Cui, Y. (2024) “Should Gig Platforms Decentralize Dispute Resolution?” Accepted at Manufacturing & Service Operations Management

Working Papers

Lee, W.K., Cui, Y., and Li, Q. Freelancers or employees? A field experiment with a food-delivery platform. Working paper

Hu, B., and Lee, W.K. Rushed Justice: The Value of Fast-Track Dispute Systems on Second-Hand Platforms. Working paper

Huang, R., and Lee, W.K. When Sustainability Support Falls Flat: How Manufacturer Double Agency Role Shapes Effort in Multi-Tier Supply Chains. Working paper

Cao, X., Huang, W. and Lee, W.K. Designing the Invisible Hand: Managing Gig Worker Behavior through Digital Influence. Working paper

Work in Progress

Lee, W.K., Cui Y., and Girotra, K. Fair Workweek, Fair Outcomes? The Heterogeneous Treatment Effects of Predictive Scheduling Laws.

Lee, W.K., and Lim, S.F.W.T. Who Answers the Call? Managing Volunteers on a Nonprofit Logistics Platform.

Lee, W.K., Cui, Y., and Li, Q. Shift Commitment in the Gig Economy: A Study with a Food Delivery Platform.